Last updated: 29 October 2026
1. Who we are
FS RECRUITMENT SERVICES LTD, trading as FS Recruitment Services, provides specialist recruitment services.
We are registered in England and Wales with company number 17091636.
Registered office:
26c Heather Court
Harrogate
England
HG3 2DA
Email:
info@fsrecruitmentservices.com
Telephone:
01423 593793
Website:
fsrecruitmentservices.com
We are the data controller for personal information we collect and use for our recruitment business, website enquiries and business communications.
This policy explains how we handle information about candidates, prospective candidates, employer contacts, referees and website visitors under applicable UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, as amended.
2. Information we collect
The information we collect depends on your relationship with us.
Candidates and prospective candidates
This may include:
- Your name, email address and telephone number.
- Your current job title, preferred roles and preferred locations.
- Your CV, employment history, qualifications, skills and experience.
- Your career preferences, availability and salary expectations.
- Correspondence, application information and recruitment notes.
- Interview arrangements and feedback.
- Referee details and references, where relevant.
- Information needed for recruitment checks, where necessary and lawful.
Our website candidate enquiry form collects the information entered into its fields. CVs can be emailed to us. Applications and registrations can also be submitted through our Firefish jobs portal.
Employer and business contacts
This may include your name, role, employer, business contact details, vacancy requirements and correspondence with us.
Referees
Where relevant, we may process your name, professional contact details, relationship to a candidate and the reference you provide.
Website visitors
Our website and service providers may process technical information such as IP addresses, browser and device details, access logs and information needed to operate and protect the website.
Please avoid including sensitive personal information or identity documents in general enquiry forms unless we have specifically requested them through an appropriate process.
3. How we obtain information
We collect information when you:
- Complete an employer, candidate or general enquiry form.
- Email your CV or contact us by telephone or email.
- Apply or register through our Firefish jobs portal.
- Communicate with us during recruitment.
- Provide a reference or information about a vacancy.
Where relevant to recruitment, we may also receive professional information from employers, referees, recruitment platforms or publicly available professional sources such as LinkedIn.
Where we obtain information from another source, we will explain its source and our intended use when required by law.
4. Why we use information and our lawful bases
Responding to enquiries
We use contact details and messages to answer questions, discuss vacancies and respond to career enquiries.
Our lawful basis is our legitimate interest in responding to people who contact our business, or taking steps at your request before entering into a contract where applicable.
Providing recruitment services
We use relevant candidate and employer information to understand requirements, identify opportunities, assess suitability, arrange interviews and support recruitment.
Our lawful basis is our legitimate interest in providing recruitment services and connecting suitable candidates with employers. Where processing is necessary for a contract with you, or steps you request before entering one, we may rely on that basis instead.
Managing business relationships
We use professional contact details and correspondence to provide services, manage client relationships and administer agreements.
Our lawful basis is performance of a contract where the individual is a party to it, or our legitimate interest in administering business relationships.
Meeting legal obligations
Where necessary, we process information to comply with applicable legal requirements, respond to lawful requests and maintain required records.
Our lawful basis is compliance with a legal obligation.
Security and legal claims
We use relevant records to protect our systems, prevent misuse and establish, exercise or defend legal claims.
Our lawful basis is our legitimate interest in protecting our business, services and users.
Consent
Where we rely on consent, we will explain what you are agreeing to. You can withdraw consent by contacting us. Withdrawal does not affect processing that was lawful before consent was withdrawn.
When relying on legitimate interests, we consider the effect on your rights and reasonable expectations.
5. Sensitive information and recruitment checks
Health information and certain other types of personal information receive additional protection under data protection law. Criminal offence information is also subject to specific restrictions.
If such information is needed for a recruitment process, we will explain why, identify the relevant lawful basis and additional legal condition, and limit collection and access appropriately.
Please contact us if you need to discuss an adjustment to the recruitment process.
6. Who we share information with
Where necessary for the purposes described in this policy, we may share relevant information with:
- Prospective employers and their authorised recruitment contacts when putting candidates forward for opportunities.
- Candidates, where employer contact information is needed to arrange interviews or recruitment discussions.
- Referees and organisations involved in relevant recruitment checks.
- Service providers supporting our recruitment database, jobs portal, website hosting, email, IT systems and security.
- Professional advisers, such as accountants, insurers and legal advisers, where necessary.
- Regulators, courts and public authorities where disclosure is required or permitted by law.
Our recruitment systems include Firefish. Our website hosting is provided through Fasthosts, and our business email uses Microsoft services.
We limit the information shared to what is relevant to the purpose. Where a provider processes information on our behalf, appropriate contractual arrangements are required.
Employers receiving candidate information may act as separate data controllers. Their own privacy information explains how they handle information within their recruitment process.
7. International processing
Some technology providers may process information outside the UK. Where a transfer is subject to UK international transfer requirements, we must ensure an appropriate legal mechanism applies, such as UK adequacy regulations or approved contractual safeguards.
You can contact us for information about any overseas transfers relevant to your information and the safeguards used, including how to obtain a copy where applicable.
8. How long we keep information
We retain personal information only for as long as necessary for the purpose for which it is held.
When deciding the appropriate retention period, we consider:
- Whether an enquiry, application or recruitment assignment is ongoing.
- Whether we have a continuing recruitment or business relationship with you.
- Whether candidate information remains accurate and relevant to future opportunities.
- Applicable legal and regulatory record-keeping requirements.
- The need to handle complaints or establish, exercise or defend legal claims.
Different records may have different retention periods. Information that is no longer needed should be securely deleted or anonymised, subject to any lawful requirement to retain it.
Contact us if you would like details of the retention criteria applying to your information or want us to review whether it is still needed.
9. Keeping information secure
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.
No website, email service or electronic storage system can be guaranteed completely secure. Please contact us promptly if you believe information you have provided to us has been compromised.
10. Your rights
Depending on the circumstances and the lawful basis used, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information.
- Ask us to restrict how we use your information.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on consent.
- Exercise applicable rights concerning automated decisions.
Your right to object
You can object to processing based on legitimate interests on grounds relating to your particular situation. You can object to the use of your information for direct marketing at any time.
To exercise your rights, email
info@fsrecruitmentservices.com.
We may need to verify your identity. Rights are subject to applicable legal conditions and exemptions, which we will explain where relevant.
11. Cookies and external services
Cookies and similar technologies may be used to operate the website, remember preferences and support services enabled on the site.
Where consent is required for a cookie or similar technology, it should only be used after you have given that consent. Use the website’s cookie preferences control, where available, to review or change your choices. You can also manage cookies through your browser settings.
Our jobs portal is available at
jobs.fsrecruitmentservices.com.
Please review any additional privacy information shown when using the portal.
Links to external websites, including LinkedIn, take you to services with their own privacy policies.
12. Providing information and automated decisions
You can browse our website without submitting an enquiry. Providing information through our forms is generally voluntary, but we may be unable to answer an enquiry, assess an application or provide a service without relevant details.
Where particular information is required by law or contract, we will explain the requirement and the consequences of not providing it.
If a recruitment process involves a decision based solely on automated processing that has a legal or similarly significant effect, we will provide the information and safeguards required by applicable law. Contact us if you have questions about how an assessment or decision involving your information has been made.
13. Questions and complaints
Please contact us first if you have a question or concern about how we handle your information:
FS Recruitment Services Ltd
info@fsrecruitmentservices.com
01423 593793
You also have the right to complain to the UK Information Commissioner’s Office. Visit
ico.org.uk/make-a-complaint/
for information about raising a concern.
14. Changes to this policy
We may update this policy to reflect changes to our services, practices or legal requirements. The date at the top shows when it was last updated. Where required, we will bring significant changes to your attention.